Case Study: Reimagining Education Through Transfer Student Voices

Many NYC students face systemic challenges like language barriers, learning differences, and responsibilities beyond the classroom, which traditional schools often overlook. Eskolta’s research helps transfer schools build systems that support every learner.

 

Quick Facts

Transfer schools serve over 13,000 students across 50 NYC campuses, making education personal and supportive. To get it right, Eskolta surveyed 800+ transfer students to hear their challenges and find ways schools can make the experience better.

 

  • New York City
  • 13,000+ transfer student across New York City
  • 800+ transfer students surveyed

Overview

 

Opportunity

Standardized tests and traditional school models reduce students to data points. This rigid format ignores the lived experiences of students and turns structural inequality into a personal failure. These systems also disproportionately impact Black, Latinx, and disabled youth.

Insight

Eskolta surveyed 800+ transfer students and found 3 consistent challenges: disengaging curriculum, little support for tests, and unmet needs. Beyond numbers, students shared struggles with financial strain, violence, housing instability, mental health, and family caregiving.

Intervention

The report highlights key priorities: addressing systemic barriers with personalized support, aligning with students’ postsecondary goals, recognizing diverse success paths, and measuring progress beyond standard tests. Combined with city data, it helps schools identify gaps and tailor support.

Transfer Schools Deliver Tailored Support to Drive Student Success

Eskolta’s survey of 800+ students, alongside 19 alumni stories, reveals how transfer schools address real-life challenges, giving a deeper view of the student experience. This study links personal stories with citywide data to expose systemic inequities and highlight what drives long-term success.

 “This model challenges traditional accountability by valuing diverse paths to success and showing what’s possible when schools prioritize individualized support and student voice.”

Administrator

Elevating Student Voice Unlocks Lasting Change

Insights from 800+ transfer students revealed what test scores couldn’t: humanizing environments, flexible pathways, and real belonging lead to better outcomes—and longer-term success.

transfer students surveyed resulting in a clear pattern that demonstrated the unmet needs of students who had challenges beyond the classroom.

key findings in the report, rooted in alumni stories and citywide data: transfer schools offer humanizing environments, support strong post-high school pathways, and recognize nonlinear progress. Traditional schools maintain systemic barriers and overlook meaningful growth, mirrored in postsecondary systems, as well.

6-year graduation rates for underserved students were higher at transfer schools than traditional schools.

“I think it’s worth it to think about these things and be flexible with other people’s learning experiences. I definitely think high school and public education just needs to improve in general. Going to [my transfer school], it means we all have this common thread of some- thing about traditional schooling not working for us for whatever reason. When you don’t think that you’re good at school, it messes you up. I think [my transfer school] did a good job of trying to—giving me a clean slate and I wish more schools would be more understanding of people’s experiences and needs.”

Transfer School Student

“Transfer schools let us truly meet students where they are. Personalized support and flexible learning approaches make a real difference in student engagement and growth.”

Transfer School Teacher

"This model challenges traditional accountability by valuing diverse paths to success and showing what’s possible when schools prioritize individualized support and student voice.”

Administrator

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